FAQS
FREQUENTLY ASKED QUESTIONS
What makes Moos Family Dental different from the rest of the dental offices in Bozeman?
Here at Moos Family Dental we pride ourselves on keeping up-to-date with modern technology and techniques to ensure that you and your family are receiving the best dental care. Dr. Moos may rely on advances in technology when working on his patients, but he believes in traditional values when creating relationships with patients. He takes the time to get to know his patients on a personal level. Afterall, going to the dentist can be a vulnerable experience and we want you to feel at ease and comfortable when you walk through our doors.
Does Moos Family Dental offer any payment plan options?
We accept dental insurance and will file the claims for you once appointments are complete. We offer a 10% cash discount to patients without insurance when treatment is paid in full on the day of service. We also accept credit cards, checks and financial agreements made through our third party financial institution, CareCredit. Check out how to apply for CareCredit at www.carecredit.com.
Does Moos Family Dental accept Montana Medicaid?
Currently, we accept Montana Medicaid for both adults and children (Healthy Montana Kids/CHIP).
What dental services does Moos Family Dental offer?
We are a general dental practice, offering a wide range of services from extractions to veneers. To learn more about our dental offerings, check out our Dental Services page.
What types of dental insurance does Moos Family Dental accept?
We accept all insurance, but starting in 2024 we will not be in-network with any dental insurance companies. We will still submit to your insurance company for all claims.
Does Moos Family Dental use amalgam (metal) in fillings?
We do not do amalgam fillings. In fact, Dr. Moos frequently removes amalgam fillings for patients and replaces them with resin composite fillings. See our Dental Services page to learn more about this fantastic alternative.
What is the scheduling and cancellation policy for Moos Family Dental?
We ask that you kindly give at least a 24 hour business day notice to reschedule or cancel an appointment . If you are more than 10 minutes late for your appointment, it is possible that you will have to reschedule. If you don’t show for an appointment and you do not notify us within 24 hours, you may be charged for that appointment. It will also be at the discretion of the office to ask you to seek another dental provider if you continue to “no show” or cancel appointments. If a patient has not confirmed their appointment 24 hours in advance, we reserve the right to cancel the appointment.
What is Moos Family Dental's financial policy?
If you have insurance we will gladly process your claim, but we ask that you pay your estimated portion when services are rendered. However, if your insurance company has not paid your claim within 90 days, the sum of the balance becomes your responsibility. You are responsible for all fees regardless of insurance coverage; it is your responsibility to know your insurance coverage and all exclusions, maximums and waiting periods. If your account becomes seriously delinquent, we will turn it over to a collection agency and you will be responsible for all costs associated with the collections, including but not limited to attorney’s fees.